TERMS AND CONDITIONS
Welcome to XIONCO.COM! We are a part of PT. Halim Inti Gahara, which also includes HIG, XIONCO,Classy Interior, Berseni, , XPROQ, and more.
We kindly request that you take the time to read the Terms and Conditions. These Terms and Conditions apply to your use and purchase at XIONCO.COM; they are inseparable from the Terms and Conditions available during your visit and interaction with us in the store, application, website, platform, or anywhere else. Making a purchase through XIONCO.COM implies your agreement to abide by the bound Terms and Conditions herein. If you do not agree with these Terms and Conditions, please refrain from making a purchase.
WHO WE ARE
As used in the Terms and at XIONCO.COM, xionco.com, xionco, the Site, HIG, PT HALIM INTI GAHARA, “We,” “Us,” “Our” refer to PT. Halim Inti Gahara, with headquarters located at Jl. Ciputat Raya No. 8, Pondok Pinang, Jakarta Selatan, Indonesia.
AMENDMENT OF THESE TERMS AND CONDITIONS
We reserve the right to update or modify these Terms and Conditions at any time, with or without notice to you. We also reserve the right, at any time, to change or update our Privacy Policy in the same manner. By continuing to use our services, you automatically confirm your acceptance of the modifications or updates.
AUTHORITY
We reserve the right, at our own discretion, to include your account on our blacklist, refuse service to you, or cancel orders.
SHIPPING AND PROCESSING
Our shipping and processing fees are intended to compensate us for the cost of processing your orders, handling and packaging the products you purchase, and delivering them to you. We encourage you to review detailed information about our Shipping Policy as well.
INTELLECTUAL PROPERTY RIGHTS
XIONCO.COM, including all information and its contents such as photos, images, text, data, wallpapers, icons, characters, artworks, graphics, page layouts, forms, music, sounds, messages, software, and code used to generate pages on xionco.com (collectively, “Materials”), are owned by PT. HALIM INTI GAHARA or our authorized licensors and are protected by intellectual property and other applicable laws in INDONESIA and/or abroad. Our intellectual property is registered in INDONESIA and abroad. Unless otherwise specified in these Terms, you may not download, upload, copy, print, display, reproduce, publish, license, post, distribute, or use any Materials in whole or in part for any general or commercial purposes without prior written permission from PT. HALIM INTI GAHARA. We are the owner and/or official user of the XIONCO brand, as well as other registered or unregistered trademarks, trade names, logos, designs, titles, and product names that appear, and we are the copyright owner or licensee of the Materials, unless stated otherwise (Law No. 19 of 2002 concerning Copyright (UUHC)).
USE
Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain types of behavior that may be harmful to us and affiliates. When using our services, you must not:
Violate the terms, laws, and/or regulations applicable in XIONCO.COM and the Republic of Indonesia;
Infringe, misappropriate, or abuse the intellectual property, privacy, publicity, or legal rights of others;
Engage in fraudulent activities with the intent to manipulate transactions, balances, promos, vouchers, discounts, and others;
Forge the identity of another person;
Use any means that violate morality.
ADDITIONAL CHAPTERS:
INFORMATION OF PRODUCTS’ PRICES
The prices displayed on our Site may differ from the prices available at XIONCO.COM or elsewhere, and our prices may vary from store to store.
SPECIAL OFFERS
Occasionally, we will offer special promotions to our customers. This may include gifts with purchases, free shipping, factory offers, or other promotional activities related to product purchases. These offers may be available for a limited time. Please read the attached Terms & Conditions for each special offer.
INQUIRIES
You can send a message through WhatsApp for assistance at any time, or email us at hello@xionco.com. You can also contact us at +6282277666088.
INACCURACY DISCLAIMER
From time to time, there may be typographical errors, inaccuracies, or omissions in the information on XIONCO.COM related to product descriptions, prices, and availability. PT HALIM INTI GAHARA reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to proceed with a purchase after a price or other information has been corrected, please contact us immediately, and we will work with you to cancel or refund your order.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold PT HALIM INTI GAHARA and its affiliates harmless from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) in any form or nature arising out of or related to the actual or alleged breach of these Terms by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
ARBITRATION & WAIVER OF CERTAIN RIGHTS
You and PT. HALIM INTI GAHARA agree that, except as specifically set forth below, we will resolve any disputes between us (including any disputes between you and PT. HALIM INTI GAHARA’s third-party agents) through binding and final arbitration instead of in courts.
You and PT. HALIM INTI GAHARA hereby waive any right to a jury trial on any claims (defined below). All controversies, claims, counterclaims, or other disputes arising between you and PT. HALIM INTI GAHARA or you and PT. HALIM INTI GAHARA’s third-party agents (Claims) shall be exclusively settled through final and binding arbitration in accordance with Law No. 30 of 1999 on Arbitration and Alternative Dispute Resolution. The arbitration shall be conducted and determined by a single arbitrator. The arbitrator’s decision in such arbitration shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings shall be kept confidential and that the existence of the arbitration and any elements therein (including, without limitation, pleadings, submissions, or other documents submitted or exchanged and any testimony or oral submissions and awards) shall not be disclosed outside of the arbitration proceedings, except as required by law in proceedings relating to the arbitration, by applicable securities regulations or other government agencies’ disclosure rules, or as specifically permitted by local law.
OTHER PROVISIONS
Any action related to the use of the Site, mobile application, catalog, or any transactions with PT. HALIM INTI GAHARA must be brought in the state courts of Jakarta. You agree and submit to the personal jurisdiction of such courts for the purpose of such action. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of laws principles.
In no event shall we be liable for any delay or failure in performance resulting, in whole or in part, from acts of nature or other causes beyond our reasonable control.
If any provision of these Terms is found to be unlawful or unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Our failure to enforce any right or provision of these Terms shall not prevent us from enforcing such right or provision in the future.
We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
ACCESSIBILITY
We strive to make our content accessible and user-friendly. If you experience difficulty in viewing the content or navigating the site, please contact our Customer Service Team at +6282277666088 or email our team at hello@xionco.com, and we will be happy to assist you.
DISCLAIMER
ALL CONTENT AVAILABLE ON XIONCO.COM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, TRADE USAGE, OR TRADE PRACTICE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE, BY YOUR USE OF XIONCO.COM SERVICES, THAT YOUR USE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE, AND THAT PT. HALIM INTI GAHARA AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSEES (COLLECTIVELY, “AFFILIATES”) SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR MOBILE APPLICATION.
SPECIFICALLY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PT. HALIM INTI GAHARA AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT AVAILABLE ON OR THROUGH THE SITE OR RELATED ONLINE CONTENT LINKED TO OR INTEGRATED WITH XIONCO. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PT HALIM INTI GAHARA AND ITS AFFILIATES SHALL HAVE NO LIABILITY FOR ANY
(a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
(b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF XIONCO.COM;
(c) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVICES OR USER’S PERSONAL INFORMATION OR DATA;
(d) INTERRUPTION OF TRANSMISSION TO OR FROM XIONCO.COM;
(e) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED ON OR THROUGH XIONCO.COM BY ANY THIRD PARTY; OR
(f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH XIONCO.COM.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PT. HALIM INTI GAHARA OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE SITE , MOBILE APPLICATION, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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